Dutchie incident

Investigating products not showing on Ecomm

Minor Resolved View vendor source →

Dutchie experienced a minor incident on July 21, 2026 affecting Dutchie Plus and Consumer Menus, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2026, 08:57 PM UTC
Resolved
Jul 21, 2026, 08:57 PM UTC
Duration
Detected by Pingoru
Jul 21, 2026, 08:57 PM UTC

Affected components

Dutchie PlusConsumer Menus

Update timeline

  1. investigating Jul 21, 2026, 08:37 PM UTC

    Status: Investigating We are currently investigating an issue where products may not be appearing on dispensary e-commerce menus. Our engineering team is actively investigating the root cause. We will provide updates as our investigation progresses. We apologize for any disruption to your shopping experience. Affected components Dutchie Plus (Degraded performance) Consumer Menus (Degraded performance)

  2. investigating Jul 21, 2026, 08:53 PM UTC

    Status: Investigating Menus are now loading properly. Affected components Dutchie Plus (Operational) Consumer Menus (Operational)

  3. resolved Jul 21, 2026, 08:57 PM UTC

    Status: Resolved We have resolved the issue. Thank you for your patience. Affected components Dutchie Plus (Operational) Consumer Menus (Operational)