Ongoing since 04:37 PM UTC.
We are aware some users are experiencing slow load times in Back Office, primarily affecting customers in Arizona. This appears to be related to an issue with multiple regional internet service providers. Some users may see long delays or blank screens when loading the Catalog, Discounts, Distribution and Cultivation batches. Point of Sale is not affected. We are currently investigating.
Update timeline
- investigating Nov 06, 2026, 04:37 PM UTC
We are aware some users are experiencing slow load times in Back Office, primarily affecting customers in Arizona. This appears to be related to an issue with multiple regional internet service providers. Some users may see long delays or blank screens when loading the Catalog, Discounts, Distribution and Cultivation batches. Point of Sale is not affected. We are currently investigating.
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