DrFirst incident
Intermittent Performance Issues with E-Prescribing Desktop (Rcopia)
Minor Vendor's status page →
Resolved after 20 minutes, affecting E-Prescribing Desktop Region 1 (Rcopia) and E-Prescribing Desktop Region 2 (Rcopia) and 1 more, on August 11, 2026.
The issue has been identified and a fix is being implemented.
Affected components
E-Prescribing Desktop Region 1 (Rcopia)E-Prescribing Desktop Region 2 (Rcopia)E-Prescribing Desktop Region 3 (Rcopia)E-Prescribing Desktop Region 4 (Rcopia)E-Prescribing Desktop Region 5 (Rcopia)
Update timeline
- investigating Aug 11, 2026, 04:44 PM UTC
Some customers may experience intermittent performance issues with E-Prescribing Desktop (Rcopia) at this time. Our engineers are aware and working to resolve this as soon as possible.
- identified Aug 11, 2026, 05:00 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 11, 2026, 05:05 PM UTC
This incident has been resolved.
Your product runs on more than DrFirst
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services