DrFirst incident

Intermittent Performance Issues - Pharmacy Network - Prescribing

Ongoing since 03:53 PM UTC, affecting Pharmacy Network - Prescribing.

monitoring Nov 02, 2026, 04:23 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 02, 2026, 03:53 PM UTC
Resolved
Ongoing
Duration
● 1h 31m
Detected by Pingoru
Nov 02, 2026, 03:53 PM UTC

Affected components

Pharmacy Network - Prescribing

Update timeline

  1. investigating Nov 02, 2026, 03:53 PM UTC

    Some customers may experience intermittent performance issues while sending prescription at this time. Our engineers are aware and working with third party vendor to resolve this as soon as possible.

  2. monitoring Nov 02, 2026, 04:23 PM UTC

    A fix has been implemented and we are monitoring the results.

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