Ongoing since 01:08 PM UTC, affecting iPrescribe Live Messaging/Chat.
We are currently investigating an issue affecting chat support within iPrescribe. Customers may see an error message when using chat and be unable to reach a live agent at this time. Customers can still submit a ticket for assistance. We will share updates as more information becomes available.
Affected components
Update timeline
- investigating Nov 03, 2026, 01:08 PM UTC
We are currently investigating an issue affecting chat support within iPrescribe. Customers may see an error message when using chat and be unable to reach a live agent at this time. We will share updates as more information becomes available.
- investigating Nov 03, 2026, 01:49 PM UTC
We are currently investigating an issue affecting chat support within iPrescribe. Customers may see an error message when using chat and be unable to reach a live agent at this time. Customers can still submit a ticket for assistance. We will share updates as more information becomes available.
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