DrFirst incident

Myndshft Pharmacy Realtime Pharmacy Benefits Eligibility Issue

Minor Vendor's status page →

Resolved after 19 hours 38 minutes, affecting Pharmacy - Realtime Pharmacy Benefits(RTPB), on July 23, 2026.

monitoring Jul 23, 2026, 09:48 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 23, 2026, 06:11 PM UTC
Resolved
Jul 24, 2026, 01:49 PM UTC
Duration
19h 38m
Detected by Pingoru
Jul 23, 2026, 06:11 PM UTC

Affected components

Pharmacy - Realtime Pharmacy Benefits(RTPB)

Update timeline

  1. investigating Jul 23, 2026, 06:11 PM UTC

    We are currently investigating an issue affecting real time pharmacy benefits eligibility checks within Myndshft Pharmacy. Some users may experience errors or delays when submitting eligibility requests. We will provide updates as more information becomes available.

  2. monitoring Jul 23, 2026, 09:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 24, 2026, 01:49 PM UTC

    This incident has been resolved.

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