Contentstack Outage History

There were 6 Contentstack outages since February 6, 2026 totaling 4h 23m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.contentstack.com

Critical April 11, 2026

Contentstack - AWS EU - Full outage

Detected by Pingoru: Apr 11, 2026, 06:18 AM UTC
Resolved: Apr 11, 2026, 07:32 AM UTC
Duration: 1h 13m

Affected: Web ApplicationContent Management APIContent Delivery APIImage Delivery APIGraphQL Delivery APIAssets APIWebhook DispatcherMarketplace - Web ApplicationMarketplace - Installed AppsLaunch - Web ApplicationLaunch - Management APILaunch - Content Delivery Network (CDN)Launch - Edge ServicesPersonalize - Web ApplicationPersonalize - Management APIPersonalize - Edge APIPersonalize - AnalyticsAutomation UIAutomation APIBrandKit UIBrandKit API

Timeline · 4 updates

investigating Apr 11, 2026, 06:18 AM UTC

We are currently investigating an issue impacting all services in the AWS EU region, which may result in a full outage for users. Our engineering team has been engaged and is actively working to identify the root cause and restore services as quickly as possible. If you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at [email protected].
identified Apr 11, 2026, 07:04 AM UTC

The issue has been identified within the ingress controller during an ongoing AWS EKS Kubernetes cluster upgrade, which led to a disruption impacting all services in the AWS EU region. Our team has isolated the root cause and is actively implementing a fix to restore normal traffic routing. Services are expected to recover as the remediation progresses.
monitoring Apr 11, 2026, 07:18 AM UTC

A fix has been implemented, and traffic has been restored. We are currently monitoring the results to ensure continued stability.
resolved Apr 11, 2026, 07:32 AM UTC

This incident has been resolved.

Read the full incident report →

Minor April 9, 2026

Contentstack – Azure EU – Intermittent Single and Bulk Publishing/Unpublishing Issue

Detected by Pingoru: Apr 09, 2026, 06:04 PM UTC
Resolved: Apr 09, 2026, 06:13 PM UTC
Duration: 9m

Affected: Content Management API

Timeline · 3 updates

investigating Apr 09, 2026, 06:04 PM UTC

We are currently experiencing issues with Single and Bulk Publishing/Unpublishing, Releases, Search, and Entries. As a result, customers may observe delays in seeing entries reflected on the entry list page. We are also noticing issues with Webhooks, which may lead to delays or loss of invocations. Our team is actively working to resolve the issue and will share further updates as they become available. Please reach out to Contentstack Support if you require assistance.
monitoring Apr 09, 2026, 06:10 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Apr 09, 2026, 06:13 PM UTC

This incident has been resolved.

Read the full incident report →

Minor March 21, 2026

Contentstack – Azure NA – Service Disruption

Detected by Pingoru: Mar 21, 2026, 05:24 AM UTC
Resolved: Mar 21, 2026, 06:45 AM UTC
Duration: 1h 20m

Affected: Content Management APIContent Delivery APIImage Delivery APIGraphQL Delivery APIAssets APIMarketplace - Web ApplicationMarketplace - Installed AppsPersonalize - Web ApplicationPersonalize - Management APILaunch - Web ApplicationLaunch - Management APIAutomation UIAutomation APIBrandKit UIBrandKit API

Timeline · 4 updates

investigating Mar 21, 2026, 05:24 AM UTC

We are currently investigating a outage affecting multiple services in the Microsoft Azure NA region. During this time, users may experience service unavailability and API errors. Our engineering team has been mobilized and is actively working to identify the root cause and restore normal service. If you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at [email protected].
investigating Mar 21, 2026, 06:10 AM UTC

Our engineering team continues to actively investigate the issue affecting multiple services in the Microsoft Azure NA region. Users may continue to experience service unavailability and API errors. We are working to identify the root cause and will provide another update as soon as more information becomes available. If you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at [email protected].
monitoring Mar 21, 2026, 06:40 AM UTC

The issue affecting multiple services in the Microsoft Azure NA region has been mitigated and services are operating normally. Our team will continue monitoring system performance to ensure stability. If you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at [email protected].
resolved Mar 21, 2026, 06:45 AM UTC

This incident has been fully resolved and all systems are operating normally. Thank you for your patience while we worked to restore the services.

Read the full incident report →

Major February 12, 2026

Contentstack Launch - Azure NA - Timeout Errors Impacting Deployments

Detected by Pingoru: Feb 12, 2026, 11:03 AM UTC
Resolved: Feb 12, 2026, 11:57 AM UTC
Duration: 54m

Affected: Launch - Content Delivery Network (CDN)

Timeline · 3 updates

identified Feb 12, 2026, 11:03 AM UTC

Customers in the Azure NA region may experience timeouts when accessing applications deployed on Launch, which may impact existing deployments. Our team is actively investigating the issue and working toward a resolution. We are closely monitoring the situation and will provide updates as more information becomes available. If you experience any issues accessing our services, please contact our Customer Success team for assistance.
monitoring Feb 12, 2026, 11:35 AM UTC

A fix is being applied, and we are actively monitoring the situation. If you still face a timeout, affected customers are requested to redeploy their applications to ensure full restoration of service.
resolved Feb 12, 2026, 11:57 AM UTC

This incident has been resolved. If you are still experiencing any issues, please redeploy your application or contact our Customer Support for assistance.

Read the full incident report →

Notice February 7, 2026

Contentstack - Azure NA - Scheduled Publishing Service Disruption

Detected by Pingoru: Feb 07, 2026, 12:42 PM UTC
Resolved: Feb 06, 2026, 04:30 PM UTC
Duration: —

Timeline · 1 update

resolved Feb 07, 2026, 12:42 PM UTC

On February 6 at 22:00 UTC, we experienced a temporary issue in the Azure NA region that impacted scheduled publishing operations. We want to assure you that immediate (non-scheduled) publishing operations were not affected by this incident. Our engineering team promptly investigated and resolved the root cause. All scheduled publishing functionality has now been fully restored, and all impacted scheduled publish jobs have been successfully recovered and published. You can continue scheduling content for publishing as usual. If you have any questions or continue to experience issues, please contact the Contentstack Support team for assistance.

Read the full incident report →

Major February 6, 2026

Contentstack – Azure NA – CMA Performance and Publishing Degradation

Detected by Pingoru: Feb 06, 2026, 09:46 AM UTC
Resolved: Feb 06, 2026, 10:33 AM UTC
Duration: 46m

Affected: Content Management API

Timeline · 4 updates

investigating Feb 06, 2026, 09:46 AM UTC

We are currently investigating an issue affecting Content Management (CMA) services in the Azure NA region. During this time, users may experience failures or delays with publishing and data management (CRUD) activities. Our engineering team is actively working toward a resolution. We are monitoring the situation closely and will provide further updates as they become available. If you encounter persistent issues, please reach out to the Contentstack Support team for assistance.
identified Feb 06, 2026, 10:13 AM UTC

The issue has been identified and a fix is being implemented.
monitoring Feb 06, 2026, 10:23 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Feb 06, 2026, 10:33 AM UTC

This incident has been resolved.

Read the full incident report →

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