Contentstack incident

Contentstack Launch - Azure NA - Timeout Errors Impacting Deployments

Major Resolved View vendor source →

Contentstack experienced a major incident on February 12, 2026 affecting Launch - Content Delivery Network (CDN), lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2026, 11:03 AM UTC
Resolved
Feb 12, 2026, 11:57 AM UTC
Duration
54m
Detected by Pingoru
Feb 12, 2026, 11:03 AM UTC

Affected components

Launch - Content Delivery Network (CDN)

Update timeline

  1. identified Feb 12, 2026, 11:03 AM UTC

    Customers in the Azure NA region may experience timeouts when accessing applications deployed on Launch, which may impact existing deployments. Our team is actively investigating the issue and working toward a resolution. We are closely monitoring the situation and will provide updates as more information becomes available. If you experience any issues accessing our services, please contact our Customer Success team for assistance.

  2. monitoring Feb 12, 2026, 11:35 AM UTC

    A fix is being applied, and we are actively monitoring the situation. If you still face a timeout, affected customers are requested to redeploy their applications to ensure full restoration of service.

  3. resolved Feb 12, 2026, 11:57 AM UTC

    This incident has been resolved. If you are still experiencing any issues, please redeploy your application or contact our Customer Support for assistance.