Contentstack incident

Contentstack – Web Application – AWS EU & AWS NA – UI Degradation

Minor Resolved View vendor source →

Contentstack experienced a minor incident on May 15, 2026 affecting Web Application and Web Application, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 04:15 PM UTC
Resolved
May 15, 2026, 05:06 PM UTC
Duration
50m
Detected by Pingoru
May 15, 2026, 04:15 PM UTC

Affected components

Web ApplicationWeb Application

Update timeline

  1. investigating May 15, 2026, 04:15 PM UTC

    We are currently investigating an issue affecting the Web Application in the AWS EU & AWS NA region. During this time, users may experience intermittent delays and errors within the Contentstack user interface, particularly when the entry page is not loading. If you experience this issue, please perform a hard refresh of the page. Our engineering team has been mobilized and is actively working to identify the root cause and restore normal service. If you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at [email protected].

  2. monitoring May 15, 2026, 05:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 15, 2026, 05:06 PM UTC

    This incident has been resolved.