Contentstack – Azure NA – Service Disruption

Update timeline

1. investigating Mar 21, 2026, 05:24 AM UTC

   We are currently investigating a outage affecting multiple services in the Microsoft Azure NA region. During this time, users may experience service unavailability and API errors. Our engineering team has been mobilized and is actively working to identify the root cause and restore normal service. If you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at [email protected].

2. investigating Mar 21, 2026, 06:10 AM UTC

   Our engineering team continues to actively investigate the issue affecting multiple services in the Microsoft Azure NA region. Users may continue to experience service unavailability and API errors. We are working to identify the root cause and will provide another update as soon as more information becomes available. If you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at [email protected].

3. monitoring Mar 21, 2026, 06:40 AM UTC

   The issue affecting multiple services in the Microsoft Azure NA region has been mitigated and services are operating normally. Our team will continue monitoring system performance to ensure stability. If you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at [email protected].

4. resolved Mar 21, 2026, 06:45 AM UTC

   This incident has been fully resolved and all systems are operating normally. Thank you for your patience while we worked to restore the services.