Contentstack experienced a minor incident on June 26, 2026 affecting Webhook Dispatcher, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 26, 2026, 01:01 PM UTC
We are currently encountering technical difficulties with our Webhook functionalities. Our team is actively investigating to determine the underlying cause and to implement a resolution. If you have any questions or concerns, please do not hesitate to contact Contentstack support at [email protected].
- identified Jun 26, 2026, 01:17 PM UTC
The root cause of the issue affecting the Webhook Dispatcher in the Amazon Web Services EU Region has been identified. Our engineering team is currently implementing a fix to restore normal service. Other regions and core content management and delivery services remain unaffected. Customer Action: No action is required from customers at this time. If you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at [email protected].
- monitoring Jun 26, 2026, 01:30 PM UTC
The issue affecting the Webhook Dispatcher in the Amazon Web Services EU Region has been mitigated and services are operating normally. Our team will continue monitoring system performance closely to ensure stability. Customer Action: No action is required from customers at this time. If you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at [email protected].
- resolved Jun 26, 2026, 01:35 PM UTC
This incident affecting the Webhook Dispatcher in the Amazon Web Services EU Region has been fully resolved and all systems are operating normally. No action is required from customers at this time. We appreciate your patience while we worked to restore service. If you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at [email protected].