Contentful Outage History

Some customers in the EU may experience issues finding content via full-text search. We have identified the issue and are working on a resolution.

We have resolved the issue for the majority of customers and are continuing working on full resolution.

A small amount of EU customers might still experience issues related to locale-based publishing. We are working on resolving these.

We continue working towards full resolution.

Some customers in the EU might see intermittent problems with editing and publishing content. We have identified the underlying issue and are working to resolve it.

Editing and publishing errors have been resolved, but some published entries may not yet appear in filtered API requests for a small amount of EU customers. We continue working on the resolution.

We continue working on the resolution.

We continue working on the fix and have already seen resolution for the majority of customers affected by it.

The Optimization tab is unavailable for Contentful Personalization and Contentful Analytics customers.

Uploads via 3rd party cloud integrations are affected. We are working on a resolution.

Due to an internal change in data permissions, some audit logging data was not delivered to customers between April 30 and May 4. The pipeline has since recovered, and today’s logs are being delivered as expected. We are now working to restore the missing logs from the past few days.

We have identified the issue and are addressing it. Most emails are being sent again. SSO login issues have been resolved

We are working on improving the situation and see reduced error rates on workflows management.

We have identified the issue and are beginning to roll out a fix. We anticipate this taking approximately one hour, and will continue to provide updates. This incident is impacting web app views only for certain components, but is not impacting data.

We have identified a possible cause of the SSO login error, and are addressing it now.

Some customers will find certain features like e.g. Studio disabled. We have identified the issue and are working on a fix.

We are still observing issues for some customers and are working on a resolution.

Uploads of XML-like file types, e.g. SVG, are failing. We are working on a resolution.

We have enabled a simpler fallback uploader that provides less functionality while we investigate the issue (XML-like file types, e.g. SVG, are working again though). Customers will need to reload the Contentful WebApp to use the fallback uploader.

We have identified the cause of the issue and are working on a fix

We are still working to mitigate the issue and expect to have a fix in place within the next 30 minutes