Contentful incident

Cross-space content missing from CDA responses for some customers

Minor Resolved View vendor source →

Contentful experienced a minor incident on September 11, 2026 affecting Content Delivery API, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2026, 03:46 PM UTC
Resolved
Sep 11, 2026, 05:57 PM UTC
Duration
2h 11m
Detected by Pingoru
Sep 11, 2026, 03:46 PM UTC

Affected components

Content Delivery API

Update timeline

  1. identified Sep 11, 2026, 03:46 PM UTC

    Some customers are experiencing issues on CDA where cross-space requests are returning incomplete results. We are working on a resolution.

  2. monitoring Sep 11, 2026, 05:38 PM UTC

    We have addressed the issue and are monitoring the situation.

  3. resolved Sep 11, 2026, 05:57 PM UTC

    The issue has been resolved.