Contentful incident

Audit logs incomplete for days ranging between 30 of April and 4th of May.

Minor Resolved View vendor source →

Contentful experienced a minor incident on May 5, 2026, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 01:13 PM UTC
Resolved
May 05, 2026, 02:41 PM UTC
Duration
1h 27m
Detected by Pingoru
May 05, 2026, 01:13 PM UTC

Update timeline

  1. identified May 05, 2026, 01:13 PM UTC

    Due to an internal change in data permissions, some audit logging data was not delivered to customers between April 30 and May 4. The pipeline has since recovered, and today’s logs are being delivered as expected. We are now working to restore the missing logs from the past few days.

  2. resolved May 05, 2026, 02:41 PM UTC

    We've recovered the logs for all customers for the affected dates and these have been sent through to customer storage.