Contentful experienced a major incident on August 13, 2026 affecting Content Management API, lasting 2h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Content Management API
Update timeline
- investigating Aug 13, 2026, 09:34 AM UTC
Some customers in the EU data residency region are experiencing latency and errors on Content Management API. We are investigating.
- monitoring Aug 13, 2026, 10:31 AM UTC
Error rates and latency on Content Management API in the EU data residency have improved. We continue to monitor the situation.
- resolved Aug 13, 2026, 11:38 AM UTC
The issue has been addressed.