Contentful incident

Some customers are experiencing issues logging in

Major Resolved View vendor source →

Contentful experienced a major incident on May 4, 2026 affecting Website, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 01:20 PM UTC
Resolved
May 04, 2026, 04:30 PM UTC
Duration
3h 10m
Detected by Pingoru
May 04, 2026, 01:20 PM UTC

Affected components

Website

Update timeline

  1. investigating May 04, 2026, 01:20 PM UTC

    Some customers are experiencing issues logging in/receiving email communication such as invitations and password resets. We are investigating.

  2. identified May 04, 2026, 02:06 PM UTC

    We have identified the issue and are addressing it. Most emails are being sent again. SSO login issues have been resolved

  3. monitoring May 04, 2026, 02:08 PM UTC

    All issues have been resolved, we are monitoring the situation.

  4. resolved May 04, 2026, 04:30 PM UTC

    The issue has been resolved.