Contentful incident

Daily audit logs outage

Minor Resolved View vendor source →

Contentful experienced a minor incident on August 27, 2026 affecting Enterprise Observability and Enterprise Observability, lasting 13h 24m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2026, 04:26 PM UTC
Resolved
Aug 28, 2026, 05:50 AM UTC
Duration
13h 24m
Detected by Pingoru
Aug 27, 2026, 04:26 PM UTC

Affected components

Enterprise ObservabilityEnterprise Observability

Update timeline

  1. investigating Aug 27, 2026, 04:26 PM UTC

    Our monitoring systems have detected an outage of daily audit logs we're investigating the nature and the cause of the outage and we'll update this incident as we have more details. There is minor side effects on real time audit logs in terms of actor details (email, username) missing but the log's themselves are intact, including userId and they remain operational.

  2. identified Aug 27, 2026, 04:28 PM UTC

    We've identified the issue and are working to resolve the daily audit logs for today, we've also confirmed that EU is unaffected.

  3. resolved Aug 28, 2026, 05:50 AM UTC

    The issue is resolved and audit logs are delivered as expected again.