Is CM.com down?
Last checked 7m agoNo incidents right now.
CM.com is operational right now. Last checked 7m ago; the most recent incident resolved 3d ago.
Real-time CM.com status, recent outages, and incident history — pulled directly from CM.com's official status page at https://status.cm.com every 5 minutes. Pingoru tracks 103 CM.com services and has captured 62 incidents in the last 90 days (99.30% uptime). Get email, Slack, Discord, or webhook alerts the moment CM.com reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Agent Inbox
Timeline · 4 updates
- investigating · Jul 27, 2026, 12:04 PM UTC
We are currently investigating an issue causing delay in processing tasks for the Agent Inbox
- identified · Jul 27, 2026, 12:45 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Jul 27, 2026, 01:27 PM UTC
A fix has been implemented and tasks are currently being processed without delays. We continue to monitor the results.
- resolved · Jul 27, 2026, 02:14 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Payment method: Visa
Timeline · 2 updates
- identified · Jul 27, 2026, 07:11 AM UTC
Over the past weekend, Visa reported an incident affecting one of their services, which has caused a delay in the payout of Visa transactions processed during this period. Current status: We expect to process the affected Visa payouts with a one-day delay, starting Tuesday. We are in continuous contact with Visa to have this incident resolved as quickly as possible, and will update this page as soon as new information becomes available. We apologize for any inconvenience this may cause.
- resolved · Jul 28, 2026, 10:10 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Mobile network operators: Germany
Timeline · 2 updates
- investigating · Jul 17, 2026, 08:49 AM UTC
DE - 1&1 - 26223 is experiencing an issue on their platform which affects MT/MO SMS traffic and Status Reports. The operator is investigating the issue. Traffic is queueing and will be delivered when it is resolved.
- resolved · Jul 17, 2026, 09:18 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Reporting
Timeline · 2 updates
- identified · Jul 14, 2026, 11:18 AM UTC
Due to import failures, the Mobile Service Cloud data has not been refreshed today, meaning it will only show data up to the day before yesterday. The problem should be resolved around 07:00 UTC tomorrow
- resolved · Jul 16, 2026, 06:04 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Native Voice
Timeline · 4 updates
- investigating · Jul 14, 2026, 06:53 AM UTC
We are currently investigating this issue.
- identified · Jul 14, 2026, 07:20 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Jul 14, 2026, 07:39 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jul 14, 2026, 08:47 AM UTC
What happened Today, some of our services experienced disruption following a release in which credentials for our Realtime service could not be read correctly during task processing. This had the potential to impact various parts of the platform, with the most significant effect on Native Voice Calls, which remained stuck in the queue and were not offered to available agents. Additionally, AI suggestions were not plotted in real time. By 09:39, the issue had been fully resolved and all services were restored to normal. What we are doing to prevent this in the future This issue was introduced by a hotfix that bypassed our standard test pipeline. Going forward, we will run core regression tests before any hotfix is released to production, ensuring issues like this are caught early. In addition, we are adding monitoring and alerting to detect this type of disruption earlier and respond more quickly. Closing Our apologies for the inconvenience caused. We will work diligently to prevent this from happening again.
Latest: What happened Today, some of our services experienced disruption following a release in which credentials for our Realtime service could not be read correctly during task processin…
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See the full CM.com outage history
44 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse CM.com outage history →Or sign up free to get alerts when CM.com breaks · 10 free monitors · No credit card
- Started Jul 27, 2026, 12:04 PM UTC · Resolved Jul 27, 2026, 02:14 PM UTC · 2h 10m
- Started Jul 27, 2026, 07:11 AM UTC · Resolved Jul 28, 2026, 10:10 AM UTC · 1d 2h
- Started Jul 17, 2026, 08:49 AM UTC · Resolved Jul 17, 2026, 09:18 AM UTC · 28m
- Started Jul 14, 2026, 11:18 AM UTC · Resolved Jul 16, 2026, 06:04 AM UTC · 1d 18h
- Started Jul 14, 2026, 06:53 AM UTC · Resolved Jul 14, 2026, 08:47 AM UTC · 1h 53m
- MSC - Agent Inbox Interruption ResolvedStarted Jul 13, 2026, 02:15 PM UTC · Resolved Jul 13, 2026, 03:02 PM UTC · 46m
- Started Jul 09, 2026, 12:08 PM UTC · Resolved Jul 09, 2026, 04:03 PM UTC · 3h 54m
- Started Jul 09, 2026, 07:14 AM UTC · Resolved Jul 09, 2026, 08:23 AM UTC · 1h 9m