Resolved after 38 minutes, affecting Global Ticket / Ticketing Museum & Parks and Scan app, on October 24, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Global Ticket / Ticketing Museum & ParksScan app
Update timeline
- investigating Oct 24, 2026, 09:38 AM UTC
Customers might experience trouble scanning or selling the Museumkaart, Vriendenloterij and potentially others. This issue is caused 3th party vendor. Intersolve. More information via: https://www.status.intersolve.com/
- identified Oct 24, 2026, 09:59 AM UTC
A fix has been implemented by Intersolve and are monitoring the results.
- monitoring Oct 24, 2026, 10:09 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 24, 2026, 10:16 AM UTC
This incident has been resolved.
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