CM.com incident

Mobile Service Cloud - Analytics portal out of date

Minor Resolved View vendor source →

CM.com experienced a minor incident on July 14, 2026 affecting Reporting, lasting 1d 18h. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2026, 11:18 AM UTC
Resolved
Jul 16, 2026, 06:04 AM UTC
Duration
1d 18h
Detected by Pingoru
Jul 14, 2026, 11:18 AM UTC

Affected components

Reporting

Update timeline

  1. identified Jul 14, 2026, 11:18 AM UTC

    Due to import failures, the Mobile Service Cloud data has not been refreshed today, meaning it will only show data up to the day before yesterday. The problem should be resolved around 07:00 UTC tomorrow

  2. resolved Jul 16, 2026, 06:04 AM UTC

    This incident has been resolved.