CM.com incident

Mobile Service Cloud - Analytics portal out of date

CM.com is currently experiencing a minor incident affecting Reporting, which began 1d ago. The vendor's full update timeline is below.

Started
Jul 14, 2026, 11:18 AM UTC
Resolved
Ongoing
Duration
● 1d 7h
Detected by Pingoru
Jul 14, 2026, 11:18 AM UTC

Affected components

Reporting

Update timeline

  1. identified Jul 14, 2026, 11:18 AM UTC

    Due to import failures, the Mobile Service Cloud data has not been refreshed today, meaning it will only show data up to the day before yesterday. The problem should be resolved around 07:00 UTC tomorrow