CM.com incident

Agent Inbox issue with logging in/loading conversations

Minor Vendor's status page →

Ongoing since 09:57 AM UTC, affecting Agent Inbox.

investigating Oct 27, 2026, 12:48 PM UTC

We are continuing to investigate this issue.

Started
Oct 27, 2026, 09:57 AM UTC
Resolved
Ongoing
Duration
● 3h 6m
Detected by Pingoru
Oct 27, 2026, 09:57 AM UTC

Affected components

Agent Inbox

Update timeline

  1. investigating Oct 27, 2026, 09:57 AM UTC

    Agent Inbox customers might have trouble logging in. Loading conversations might also result in an error message. Product is investigating this issue.

  2. investigating Oct 27, 2026, 12:48 PM UTC

    We are continuing to investigate this issue.

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