Clever experienced a minor incident on July 24, 2025 affecting Single Sign-On & Portal, lasting 4h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Single Sign-On & Portal
Update timeline
- investigating Jul 24, 2025, 01:14 PM UTC
Clever is experiencing an issue impacting users that have dual roles experiencing a login loop when attempting to login to Clever. This is preventing users with dual roles from being able to log into their Clever Portal. We are investigating the issue and will provide regular status updates.
- resolved Jul 24, 2025, 05:26 PM UTC
We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.