Clever incident
Clever Portal not loading for Students and Teachers
Clever experienced a major incident on October 15, 2025 affecting Single Sign-On & Portal and District Administration Dashboard and 1 more component, lasting 4h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 15, 2025, 03:36 PM UTC
Clever is experiencing an issue with wide-spread reports of the Portal and Dashboard not loading for all user types. We are investigating the issue and will provide regular status updates.
- investigating Oct 15, 2025, 06:18 PM UTC
Clever is experiencing a wide-spread issue with the Portal and Dashboard not loading for all user types. We are investigating the issue and will provide regular status updates. In the meantime, users should be able to access their learning applications by going directly to the application and using the "Sign in with Clever" option.
- monitoring Oct 15, 2025, 07:00 PM UTC
A fix has been implemented and we are monitoring the results
- resolved Oct 15, 2025, 07:57 PM UTC
We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.