Clever incident
Device camera not opening for Badge logins on Windows
Affected components
Single Sign-On & Portal
Update timeline
- investigating Feb 10, 2026, 05:23 PM UTC
Clever is currently investigating an issue where the device camera is not opening when users are attempting to log in to Clever with a Badge on Windows devices. As soon as we have more information, we will provide an update.
- resolved Feb 10, 2026, 08:15 PM UTC
This issue has been resolved. Users should now be able to use Badges to log in on Windows devices. For all other concerns, please reach out to our support team at support.clever.com
Looking to track Clever downtime and outages?
Pingoru polls Clever's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Clever reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Clever alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring Clever for free
5 free monitors · No credit card required