Clever incident

Sync Error with Districts Utilizing Aeries API

Notice Resolved View vendor source →

Clever experienced a notice incident on August 13, 2026 affecting Aeries, lasting 5h 15m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2026, 04:23 PM UTC
Resolved
Aug 13, 2026, 09:38 PM UTC
Duration
5h 15m
Detected by Pingoru
Aug 13, 2026, 04:23 PM UTC

Affected components

Aeries

Update timeline

  1. investigating Aug 13, 2026, 04:23 PM UTC

    We’re aware of an issue currently affecting some Aeries API syncs and are actively investigating on our end. We will post more information as soon as possible. We apologize for any inconvenience this may be causing.

  2. resolved Aug 13, 2026, 09:38 PM UTC

    The sync issue with some Aeries API syncs has been resolved. We thank you for your patience.