Clever incident

Some districts are experiencing login errors for all users

Clever experienced a notice incident on January 7, 2026 affecting Single Sign-On & Portal, lasting 22h 21m. The incident has been resolved; the full update timeline is below.

Started: Jan 07, 2026, 03:59 PM UTC
Resolved: Jan 08, 2026, 02:21 PM UTC
Duration: 22h 21m
Detected by Pingoru: Jan 07, 2026, 03:59 PM UTC

Affected components

Single Sign-On & Portal

Update timeline

investigating Jan 07, 2026, 03:59 PM UTC

Clever is currently investigating an issue that is causing some districts to see an error message when users are trying to log into Clever. As soon as we have more information, we will update this status page. We apologize for the inconvenience. Thank you
monitoring Jan 07, 2026, 07:13 PM UTC

Our Engineering Department has implemented a fix and it still closely monitoring the situation. For questions or concerns, please contact Clever Support at support.clever.com. Thank you,
resolved Jan 08, 2026, 02:21 PM UTC

The login issue for some districts has been resolved. We apologize for any inconvenience this may have caused.