Cisco Secure Access incident
[Cisco Secure Access] Connectivity Issues - United Kingdom DCv2
Ongoing since 05:14 PM UTC, affecting Policy Enforcement and Remote Access VPN.
Customers routed to the csc_eu-west-2_1_0 London data center for Remote Access VPN may experience a complete loss of connectivity. Our team is taking steps to minimize the impact while we continue to assess the situation.
Affected components
Update timeline
- investigating Nov 09, 2026, 05:14 PM UTC
We are investigating a connectivity issue affecting our csc_eu-west-2_1_0 London data center. Customers using services through this data center may experience connectivity problems, including difficulty establishing Remote Access VPN connections. New security configurations may also be delayed or not applied.
- identified Nov 09, 2026, 05:27 PM UTC
Customers routed to the csc_eu-west-2_1_0 London data center for Remote Access VPN may experience a complete loss of connectivity. Our team is taking steps to minimize the impact while we continue to assess the situation.
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