Cisco Secure Access incident

[Cisco Secure Access] Network Tunnel Connectivity Issue – China

Resolved after 1 hour, affecting Network Tunnel Groups, on October 22, 2026.

resolved Oct 22, 2026, 05:56 PM UTC

The network tunnel connectivity issue in China has been resolved. We’re Here to Help If you have any questions or need assistance, please contact our support team.

Started
Oct 22, 2026, 04:56 PM UTC
Resolved
Oct 22, 2026, 05:56 PM UTC
Duration
1h
Detected by Pingoru
Oct 22, 2026, 04:56 PM UTC

Affected components

Network Tunnel Groups

Update timeline

  1. investigating Oct 22, 2026, 04:56 PM UTC

    We are investigating an issue affecting internet traffic through tunnels in the China region. Customers may be experiencing a loss of internet connectivity . We are assessing the impact and will provide updates as more information becomes available.

  2. resolved Oct 22, 2026, 05:56 PM UTC

    The network tunnel connectivity issue in China has been resolved. We’re Here to Help If you have any questions or need assistance, please contact our support team.

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