Cisco Secure Access incident

[Cisco Secure Access] Resource Connector Dashboard Updates Delayed in UK

Resolved after 19 minutes, affecting Resource Connector, on October 27, 2026.

resolved Oct 27, 2026, 05:32 PM UTC

Configuration synchronization has returned to normal for Resource Connector deployments in the UK region (eu-west-2_1_0 and eu-west-2_1_1). We’re Here to Help If you have any questions or need assistance, please contact our support team.

Started
Oct 27, 2026, 05:12 PM UTC
Resolved
Oct 27, 2026, 05:32 PM UTC
Duration
19m
Detected by Pingoru
Oct 27, 2026, 05:12 PM UTC

Affected components

Resource Connector

Update timeline

  1. investigating Oct 27, 2026, 05:12 PM UTC

    We are investigating delays in configuration updates appearing in the dashboard for Resource Connector services in the United Kingdom (eu-west-2_1_0, eu-west-2_1_1). Existing traffic is not affected; customers may only notice that recent configuration changes take longer than usual to appear in the dashboard. Our engineering team is working to restore normal update times. We will provide further updates as the investigation progresses.

  2. resolved Oct 27, 2026, 05:32 PM UTC

    Configuration synchronization has returned to normal for Resource Connector deployments in the UK region (eu-west-2_1_0 and eu-west-2_1_1). We’re Here to Help If you have any questions or need assistance, please contact our support team.

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