Cisco Secure Access incident
[Cisco Secure Access] Connectivity Issues in India (West) - csc_ap-south-1_1_1
Ongoing since 07:33 PM UTC, affecting Policy Enforcement and Web Security.
The India (West) - Chennai site csc_ap-south-1_1_1 has been taken out of rotation. Traffic is being shifted to Mumbai site csc_ap-south-1_1_0. We are monitoring service conditions.
Affected components
Update timeline
- investigating Nov 06, 2026, 07:33 PM UTC
We are investigating connectivity issues affecting Secure Web Gateway (SWG) and Policy Enforcement in India (West)- csc_ap-south-1_1_1. Customers using these services in this region may experience connectivity issues. We are working to determine the extent of the impact and will provide updates as more information becomes available.
- identified Nov 06, 2026, 08:14 PM UTC
Our team is taking steps to minimize the impact while we continue to assess the situation.
- monitoring Nov 06, 2026, 09:07 PM UTC
The India (West) - Chennai site csc_ap-south-1_1_1 has been taken out of rotation. Traffic is being shifted to Mumbai site csc_ap-south-1_1_0. We are monitoring service conditions.
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