Cisco Secure Access incident
[Cisco Secure Access] - Error loading websites- Australia (Sydney)
Ongoing since 01:39 AM UTC, affecting Reserved IP and Web Security.
We have identified the cause of the recent service issues in the Australia (Sydney) data center. Our team found that an unusual surge in traffic was affecting system performance. We have successfully increased our capacity and are taking further steps to ensure your service remains stable and reliable. We appreciate your patience as we work to finalize the return to normal operations.
Affected components
Update timeline
- investigating Nov 04, 2026, 01:39 AM UTC
We are investigating a potential issue with Web page loading affecting customers connecting to the Australia (Sydney) data center. Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. Updates and additional details will be provided as new information becomes available.
- identified Nov 04, 2026, 02:45 AM UTC
We have identified the cause of the recent service issues in the Australia (Sydney) data center. Our team found that an unusual surge in traffic was affecting system performance. We have successfully increased our capacity and are taking further steps to ensure your service remains stable and reliable. We appreciate your patience as we work to finalize the return to normal operations.
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