Chit Chats incident

Etsy import issues

Minor Resolved View vendor source →

Chit Chats experienced a minor incident on August 15, 2025 affecting Web Application and API and Shipments and Postage, lasting 4h 43m. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2025, 03:50 PM UTC
Resolved
Aug 15, 2025, 08:34 PM UTC
Duration
4h 43m
Detected by Pingoru
Aug 15, 2025, 03:50 PM UTC

Affected components

Web Application and APIShipments and Postage

Update timeline

  1. investigating Aug 15, 2025, 03:50 PM UTC

    We are currently investigating an issue with our Etsy integration. At this time, importing shipments from Etsy is currently unavailable. We hope to have further updates soon. __ Nous enquêtons actuellement sur un problème lié à notre intégration Etsy. Pour le moment, l'importation des expéditions depuis Etsy n'est pas disponible. Nous espérons pouvoir vous donner plus d'informations prochainement.

  2. resolved Aug 15, 2025, 08:34 PM UTC

    Etsy has informed us that they have identified and resolved the issue that was preventing importing. You can re-attempt importing your Etsy orders now. Thank you for your patience. __ Etsy nous a avisés avoir identifié et réglé le problème empêchant l'importation. Vous pouvez réessayer d'importer vos commandes Etsy dès maintenant. Merci de votre patience.