Chit Chats experienced a minor incident on October 28, 2025 affecting Web Application and API and Shipments and Postage, lasting 19h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application and APIShipments and Postage
Update timeline
- investigating Oct 28, 2025, 08:12 PM UTC
For eBay import: update "Country of Origin" in eBay listing(s) to use official 2-letter country code. Refer to our support article / Section Invalid Country Code Notification Upon Import (eBay) >> https://support.chitchats.com/en/support/solutions/articles/47001141317-common-errors-when-importing-from-connected-stores for guidance. ________ We are currently investigating an issue with our eBay integration. We will update this incident as the investigation progresses.
- investigating Oct 29, 2025, 03:54 PM UTC
Issue resolved
- resolved Oct 29, 2025, 03:55 PM UTC
This incident has been resolved.