Resolved after 19 hours 42 minutes, affecting Web Application and API and Shipments and Postage, on October 28, 2025.
Issue resolved
Affected components
Update timeline
- investigating Oct 28, 2025, 08:12 PM UTC
For eBay import: update "Country of Origin" in eBay listing(s) to use official 2-letter country code. Refer to our support article / Section Invalid Country Code Notification Upon Import (eBay) >> https://support.chitchats.com/en/support/solutions/articles/47001141317-common-errors-when-importing-from-connected-stores for guidance. ________ We are currently investigating an issue with our eBay integration. We will update this incident as the investigation progresses.
- investigating Oct 29, 2025, 03:54 PM UTC
Issue resolved
- resolved Oct 29, 2025, 03:55 PM UTC
This incident has been resolved.
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