Chit Chats incident

Issues with support emails and inquiries

Minor Resolved View vendor source →

Chit Chats experienced a minor incident on December 12, 2025 affecting Web Application and API, lasting 2h 43m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2025, 06:06 PM UTC
Resolved
Dec 12, 2025, 08:50 PM UTC
Duration
2h 43m
Detected by Pingoru
Dec 12, 2025, 06:06 PM UTC

Affected components

Web Application and API

Update timeline

  1. investigating Dec 12, 2025, 06:06 PM UTC

    Thanks for your patience - the issue has now been resolved. Merci de votre patience, le problème est maintenant résolu. ___ We are currently investigating issues with sending in support emails and help widget inquiries. We apologize for the inconvenience and will update here once it has been resolved. Nous enquêtons actuellement sur les problèmes d'envoi des e-mails d'assistance et des demandes via le widget d'aide. Nous vous prions de nous excuser pour la gêne occasionnée et vous tiendrons informés dès que le problème sera résolu.

  2. resolved Dec 12, 2025, 08:50 PM UTC

    This incident has been resolved.