Chit Chats incident

Postage Purchase Issue (International Tracked & Purolator)

Chit Chats experienced a minor incident on October 21, 2026 affecting Web Application and API and Shipments and Postage, lasting 5h 11m. The incident has been resolved; the full update timeline is below.

Started: Oct 21, 2026, 03:37 PM UTC
Resolved: Oct 21, 2026, 08:49 PM UTC
Duration: 5h 11m
Detected by Pingoru: Oct 21, 2026, 03:37 PM UTC

Affected components

Web Application and APIShipments and Postage

Update timeline

investigating Oct 21, 2026, 03:37 PM UTC

Our team is currently investigating an issue with purchasing postage for Chit Chats International Tracked, SmartDrop Purolator and return Purolator labels. Notre équipe enquête actuellement sur un problème lié à l’achat d’affranchissement pour les étiquettes Chit Chats International avec suivi, SmartDrop Purolator et les étiquettes de retour Purolator.
resolved Oct 21, 2026, 08:49 PM UTC

Thank you for your patience - the issue has now been resolved. Merci de votre patience – le problème est maintenant résolu.