Chit Chats incident

Postage Purchase Issue (Connect & SmartDrop Canada Post labels)

Resolved after 7 hours 13 minutes, affecting Web Application and API and Shipments and Postage, on September 7, 2026.

resolved Sep 08, 2026, 12:58 AM UTC

Thank you for your patience - the issue has now been resolved. Merci de votre patience – le problème est maintenant résolu.

Started
Sep 07, 2026, 05:44 PM UTC
Resolved
Sep 08, 2026, 12:58 AM UTC
Duration
7h 13m
Detected by Pingoru
Sep 07, 2026, 05:44 PM UTC

Affected components

Web Application and APIShipments and Postage

Update timeline

  1. investigating Sep 07, 2026, 05:44 PM UTC

    Our team is currently investigating an issue with purchasing postage for Chit Chats Connect and SmartDrop Canada Post labels. Notre équipe enquête actuellement sur un problème lié à l'achat d'affranchissements pour les étiquettes Chit Chats Connect et SmartDrop de Postes Canada.

  2. resolved Sep 08, 2026, 12:58 AM UTC

    Thank you for your patience - the issue has now been resolved. Merci de votre patience – le problème est maintenant résolu.

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