Chit Chats incident
U.S. Postage Temporarily Disabled for DDP Transition
Resolved after 1 day, affecting Web Application and API and Shipments and Postage, on August 26, 2025.
As of today, Wednesday, Aug 27 at 4:00 PM PST, DDP postage has been enabled for all countries. Learn more in our blog post - https://chitchats.com/blog/faq-suspension-of-de-minimis
Affected components
Update timeline
- investigating Aug 26, 2025, 10:07 PM UTC
For Chit Chats clients in the Alberta and Atlantic region only: U.S. postage will be temporarily disabled as we prepare to transition to DDP (duties paid) postage. DDP postage for all countries will be available tomorrow afternoon and we will notify you and update this status once it is live on the platform. Thanks for your patience and understanding.
- investigating Aug 27, 2025, 11:02 PM UTC
As of today, Wednesday, Aug 27 at 4:00 PM PST, DDP postage has been enabled for all countries. Learn more in our blog post - https://chitchats.com/blog/faq-suspension-of-de-minimis
- resolved Aug 27, 2025, 11:04 PM UTC
This incident has been resolved.
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