Chit Chats incident

Issues with Canada Post services (Canada Tracked & Chit Chats Slim)

Major Resolved View vendor source →

Chit Chats experienced a major incident on February 27, 2026 affecting Web Application and API and Shipments and Postage, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2026, 05:16 PM UTC
Resolved
Feb 27, 2026, 06:56 PM UTC
Duration
1h 40m
Detected by Pingoru
Feb 27, 2026, 05:16 PM UTC

Affected components

Web Application and APIShipments and Postage

Update timeline

  1. investigating Feb 27, 2026, 05:16 PM UTC

    Canada Post services are temporarily unavailable due to a server outage, and the are working to resolve it as soon as possible. Les services de Postes Canada sont temporairement indisponibles en raison d'une panne de serveur, et des efforts sont déployés pour résoudre le problème au plus vite.

  2. resolved Feb 27, 2026, 06:56 PM UTC

    Thank you for your patience. The issue has now been resolved. Merci de votre patience. Le problème est maintenant résolu.