Chit Chats experienced a major incident on July 23, 2026 affecting Web Application and API and Shipments and Postage, lasting 12h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 23, 2026, 04:13 PM UTC
We are investigating an issue with purchasing U.S. postage (USPS) on the platform. In addition tracking updates on all postage types except Canada Tracked are also not updating. We apologize for the inconvenience and will provide another update when the postage is available. Nous enquêtons actuellement sur un problème lié à l'achat de timbres américains sur la plateforme. Nous sommes désolés des inconvénients et vous tiendrons informé(e) dès qu’il sera accessible.
- monitoring Jul 23, 2026, 06:43 PM UTC
USPS postage purchase is working again however we are still monitoring as it may take some time to update all tracking. L'achat de timbres USPS fonctionne à nouveau, mais nous continuons à surveiller la situation car la mise à jour de tous les suivis peut prendre un certain temps.
- resolved Jul 24, 2026, 04:14 AM UTC
This incident has been resolved.