Chit Chats Outage History

Chit Chats is up right now

Chit Chats had 27 outages in the last 2 years totaling 97h 48m of downtime — averaging 1.1 incidents per month.

There were 27 Chit Chats outages since June 5, 2024 totaling 97h 48m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.chitchats.com

Minor August 2, 2024

Issue with Return Addresses for Chit Chats US Edge

Detected by Pingoru
Aug 02, 2024, 03:23 PM UTC
Resolved
Aug 06, 2024, 04:01 PM UTC
Duration
4d
Affected: Shipments and Postage
Timeline · 2 updates
  1. investigating Aug 02, 2024, 03:23 PM UTC

    We are aware of an issue with incorrect return addresses showing on Chit Chats US Edge postage. Thank you for your patience as our team investigates this incident. We apologize for any inconvenience and hope to provide more details shortly.

  2. resolved Aug 06, 2024, 04:01 PM UTC

    This incident has been resolved by our partner on Friday August 2. Custom U.S. return address will be displayed as before on Chit Chats US Edge label.

Read the full incident report →

Major June 21, 2024

Issue Purchasing Chit Chats US Postage

Detected by Pingoru
Jun 21, 2024, 08:35 PM UTC
Resolved
Jun 21, 2024, 09:46 PM UTC
Duration
1h 10m
Affected: Shipments and Postage
Timeline · 3 updates
  1. identified Jun 21, 2024, 08:35 PM UTC

    We have identified issues with purchasing Chit Chats US postage on the platform. Thank you for your patience as our team investigates this incident. We apologize for the inconvenience and hope to provide more details shortly. Nous avons identifié des problèmes d'achat de l'affranchissement Chit Chats États-Unis sur la plateforme. Merci de votre patience pendant que notre équipe enquête sur cet incident. Nous nous excusons pour les inconvénients et espérons fournir plus de détails bientôt.

  2. identified Jun 21, 2024, 08:39 PM UTC

    Our US postage provider is experiencing a technical issue but is working on a fix. We will update when they resolve their issue. Notre fournisseur d'affranchissement pour les États-Unis rencontre un problème technique mais travaille à la résolution de ce problème. Nous vous tiendrons au courant dès qu'il aura résolu ce problème.

  3. resolved Jun 21, 2024, 09:46 PM UTC

    Issues with purchasing Chit Chats US postage on the platform have been resolved. Any affected shipments must be duplicated to purchase postage. To learn more about duplicating shipments, read our support article here: https://support.chitchats.com/en/support/solutions/articles/47000427168-can-i-duplicate-a-shipment- Thank you for your patience and we apologize for any inconvenience this disruption may have caused. ___ Les problèmes liés à l'achat d'affranchissement Chit Chats États-Unis sur la plateforme ont été résolus. Toute expédition affectée doit être dupliquée pour acheter l'affranchissement. Pour en savoir plus sur la duplication des expéditions, consultez notre article de support ici. https://support.chitchats.com/fr/support/solutions/articles/47000427168-puis-je-dupliquer-un-envoi- Merci de votre patience et nous nous excusons pour tout inconvénient que cette perturbation a pu causer.

Read the full incident report →