Chase UK Outage History

We can't help you with your account at the moment, only general questions.

We are continuing to investigate this issue.

We're still investigating this issue with our Support team's systems at the moment. Our team still can't access any details about your account when you contact us. That means we can't answer specific questions about your account. Your data is not affected.

A problem with our systems means that money is taking longer to come in and to get to other people. Standing orders and Direct Debits are not affected. Your payment will still be processed as normal, it's just taking a little bit longer. We're sorry for any problems this causes you. We know you count on your bank for the important things in life. We're working as fast as we can to fix the problem and will update you as soon as we know more.

We have a problem with one of our systems at the moment. It means you can’t open a new saver account right now. Everything else works as normal. We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.

We have a problem with some of our systems at the moment. It means that some online card payments that need security checks aren't working right now. You can still use your card in shops, and with Apple Pay and Google Pay. You can also withdraw cash and transfer money. Your Direct Debits and standing orders aren't affected. If you've got an important payment impacted by this, we'll make things right for you once we've sorted the issue. We're sorry for any problems this causes you. We know you count on your bank for the important things in life. We're working as fast as we can to fix the problem and will update you as soon as we know more.

We have a problem with some of our systems at the moment. It means that when you contact us at the moment, we won't be able to help you with specific questions about your account. We will be able to help you with general questions about Chase. Some of our team are also not able to respond to messages, so you might wait longer for a response. We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.

J.P. Morgan Personal Investing are having an issue with one of their services. You may experience an issue joining them today. If that happens, please try again later.

A problem with our systems means that money is taking longer to get to other people. Standing orders and Direct Debits are not affected. Your payment will still be processed as normal, it's just taking a little bit longer. If you've got an important payment affected by this, we'll make things right for you once we've sorted the issue. We're sorry for any problems this causes you. We know you count on your bank for the important things in life. We're working as fast as we can to fix the problem and will update you as soon as we know more.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We have a problem with some of our systems at the moment. It means that we’re having trouble loading information into the app. Some customers are also having an issue logging into the app. Our Support Team are also unable to help with information about your account. You can still use your card as normal. We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.

We are continuing to investigate this issue.

We have a problem with some of our systems at the moment. You can still move money between your accounts. Your card works as normal. We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.

We have a problem with one of our systems at the moment. It means that card transactions and payments in or out are not showing up in ‘All activity’. The transaction is going through as normal however. Your balance is also updating properly. We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.

We have a problem with one of our systems at the moment. It means that card transactions and payments in or out are taking longer to show up in ‘All activity’. The transaction is going through as normal however. Your balance is also updating properly. If you generate a custom statement, transactions may not appear there either. Please try again later today. We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.

We have a problem with one of our systems at the moment. It means that you may not be able to apply for a credit card with us right now. We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.

We're having some trouble with some of our systems at the moment. You won't be able to join us or continue with your application at the moment. Please come back and try again later. It also means that rewards aren't working properly right now. You might not see them show up in the app until we can fix it. You can still earn any cashback in the background and your card still works as normal. We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We're having some trouble with some of our systems at the moment. You won't be able to join us or continue with your application at the moment. Please come back and try again later. It also means that rewards aren't working properly right now. You might not see them show up in the app until we can fix it. You can still earn any cashback in the background and your card still works as normal. We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.

We're having some trouble with some of our systems at the moment. You won't be able to join us or continue with your application at the moment. Please come back and try again later. It also means that rewards aren't working properly right now. You might not see them show up in the app until we can fix it. You can still earn any cashback in the background and your card still works as normal. If you are trying to change device or reset your passcode, you cannot do this at the moment. Please try again later. Statements are also not available at the moment. We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.

We have a problem with one of our systems at the moment. It means that card transactions are taking longer to process on our side. They have gone through properly for the person you are paying. You can still transfer money in the app. Your Direct Debits and standing orders aren't affected. We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.