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Official status page: https://status.casewarecloud.com · Polled every 5 minutes · 30 components tracked

Real-time Caseware Cloud status, recent outages, and incident history — pulled directly from Caseware Cloud's official status page at https://status.casewarecloud.com every 5 minutes. Pingoru tracks 30 Caseware Cloud services and has captured 23 incidents in the last 90 days (99.42% uptime). Get email, Slack, Discord, or webhook alerts the moment Caseware Cloud reports a new incident — free for 5 monitors, no credit card.

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Caseware Cloud uptime 99.42% uptime · past 90 days
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Recent outages & incidents

Past 7 days
  1. Caseware Cloud Service Maintenance Notification - SmartSync Cloud Service - Asia Pacific
    Ongoing ● 5d 11h
    Started Apr 24, 2026, 06:04 AM UTC
    SmartSync Cloud Service
    1 update · show timeline
    • scheduled · Apr 24, 2026, 06:04 AM UTC

      Please note that we will be performing a scheduled maintenance to the Caseware SmartSync Cloud Service in the Asia Pacific region(s), Production Environment. Expected Impact: SmartSync Cloud services will be affected during the maintenance window. Action Required: We recommend that you save your work prior to the start of the maintenance period.

    Latest: Please note that we will be performing a scheduled maintenance to the Caseware SmartSync Cloud Service in the Asia Pacific region(s), Production Environment. Expected Impact: Smart…

  2. Caseware Cloud Service Maintenance Notification - SmartSync Cloud Service - Europe
    Ongoing ● 5d 11h
    Started Apr 24, 2026, 06:03 AM UTC
    SmartSync Cloud ServiceSmartSync Cloud Service
    1 update · show timeline
    • scheduled · Apr 24, 2026, 06:03 AM UTC

      Please note that we will be performing a scheduled maintenance to the Caseware SmartSync Cloud Service in the Europe region(s), Production Environment. Expected Impact: SmartSync Cloud services will be affected during the maintenance window. Action Required: We recommend that you save your work prior to the start of the maintenance period.

    Latest: Please note that we will be performing a scheduled maintenance to the Caseware SmartSync Cloud Service in the Europe region(s), Production Environment. Expected Impact: SmartSync C…

  3. Caseware Cloud Service Maintenance Notification - SmartSync Cloud Service - Canada and United States
    Ongoing ● 5d 11h
    Started Apr 24, 2026, 06:01 AM UTC
    SmartSync Cloud ServiceSmartSync Cloud Service
    1 update · show timeline
    • scheduled · Apr 24, 2026, 06:01 AM UTC

      Please note that we will be performing a scheduled maintenance to the Caseware SmartSync Cloud Service in the Canada and United States region(s), Production Environment. Expected Impact: SmartSync Cloud services will be affected during the maintenance window. Action Required: We recommend that you save your work prior to the start of the maintenance period.

    Latest: Please note that we will be performing a scheduled maintenance to the Caseware SmartSync Cloud Service in the Canada and United States region(s), Production Environment. Expected I…

  4. Caseware Cloud Service Maintenance Notification - SmartSync Cloud Service - Asia Pacific
    Resolved 8d 11h
    Started Apr 17, 2026, 06:02 AM UTC · Resolved Apr 25, 2026, 05:31 PM UTC
    SmartSync Cloud Service
    3 updates · show timeline
    • scheduled · Apr 17, 2026, 06:02 AM UTC

      Please note that we will be performing a scheduled maintenance to the Caseware SmartSync Cloud Service in the Asia Pacific region(s), Production Environment. Expected Impact: SmartSync Cloud services will be affected during the maintenance window. Action Required: We recommend that you save your work prior to the start of the maintenance period.

    • scheduled · Apr 25, 2026, 04:01 PM UTC

      Maintenance will begin as scheduled in 60 minutes.

    • in progress · Apr 25, 2026, 05:01 PM UTC

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    Latest: Scheduled maintenance is currently in progress. We will provide updates as necessary.

  5. Caseware Cloud Service Maintenance Notification - SmartSync Cloud Service - Europe
    Resolved 8d 16h
    Started Apr 17, 2026, 06:01 AM UTC · Resolved Apr 25, 2026, 10:35 PM UTC
    SmartSync Cloud ServiceSmartSync Cloud Service
    3 updates · show timeline
    • scheduled · Apr 17, 2026, 06:01 AM UTC

      Please note that we will be performing a scheduled maintenance to the Caseware SmartSync Cloud Service in the Europe region(s), Production Environment. Expected Impact: SmartSync Cloud services will be affected during the maintenance window. Action Required: We recommend that you save your work prior to the start of the maintenance period.

    • scheduled · Apr 25, 2026, 09:01 PM UTC

      Maintenance will begin as scheduled in 60 minutes.

    • in progress · Apr 25, 2026, 10:01 PM UTC

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    Latest: Scheduled maintenance is currently in progress. We will provide updates as necessary.

See the full Caseware Cloud outage history

11 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 30 days · 9 incidents
  • Caseware Cloud Service Maintenance Notification - SmartSync Cloud Service - Asia Pacific Ongoing
    Started Apr 24, 2026, 06:04 AM UTC · ● 5d 11h
  • Caseware Cloud Service Maintenance Notification - SmartSync Cloud Service - Europe Ongoing
    Started Apr 24, 2026, 06:03 AM UTC · ● 5d 11h
  • Caseware Cloud Service Maintenance Notification - SmartSync Cloud Service - Canada and United States Ongoing
    Started Apr 24, 2026, 06:01 AM UTC · ● 5d 11h
  • Caseware Cloud Service Maintenance Notification - SmartSync Cloud Service - Asia Pacific Resolved
    Started Apr 17, 2026, 06:02 AM UTC · Resolved Apr 25, 2026, 05:31 PM UTC · 8d 11h
  • Caseware Cloud Service Maintenance Notification - SmartSync Cloud Service - Europe Resolved
    Started Apr 17, 2026, 06:01 AM UTC · Resolved Apr 25, 2026, 10:35 PM UTC · 8d 16h
  • Caseware Cloud Service Maintenance Notification - SmartSync Cloud Service - Canada and United States Resolved
    Started Apr 17, 2026, 06:00 AM UTC · Resolved Apr 25, 2026, 07:37 AM UTC · 8d 1h
  • SmartSync Cloud Service, Degraded Performance for United States users Resolved
    Started Apr 16, 2026, 05:55 PM UTC · Resolved Apr 16, 2026, 06:43 PM UTC · 47m
  • Cloud-based Engagement Solutions, Degraded Performance for United States and Asia Pacific users Resolved
    Started Apr 13, 2026, 06:13 PM UTC · Resolved Apr 13, 2026, 06:13 PM UTC · —

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Track Caseware Cloud uptime & incident history

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See Caseware Cloud uptime history

Frequently asked questions

What is Caseware Cloud's uptime?
Over the last 90 days, Caseware Cloud reported 99.42% uptime on its official status page. That figure is calculated from the public incident timeline at https://status.casewarecloud.com — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Caseware Cloud's uptime history rolling forward in real time.
Has Caseware Cloud had outages in 2026?
Yes — Caseware Cloud has had 17 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.
When was the last Caseware Cloud outage?
The most recent Caseware Cloud incident was "Caseware Cloud Service Maintenance Notification - Cloud-based Engagement Solutions - United States", which started on April 27, 2026 and was resolved on April 28, 2026. Pingoru captured this directly from https://status.casewarecloud.com. See the full incident card above for affected components and the update timeline.
How often does Caseware Cloud have outages?
Based on the last 90 days, Caseware Cloud averages 5.7 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.
Where is Caseware Cloud's status page?
Caseware Cloud's official status page is https://status.casewarecloud.com. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.
Is Caseware Cloud down right now?
Caseware Cloud is up. Pingoru checks the official status page every 5 minutes and flips this headline the moment Caseware Cloud reports a change. Current status is based on 30 tracked services.
How does Pingoru know if Caseware Cloud is down?
We read https://status.casewarecloud.com directly, using Caseware Cloud's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.
Where can I get notified when Caseware Cloud has an outage?
Create a free Pingoru account and add Caseware Cloud as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.
Caseware Cloud's status page says the service is up, but I'm having issues — what's wrong?
Three common reasons: • A real Caseware Cloud incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Caseware Cloud issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.
Where does Pingoru get the official Caseware Cloud status?
We use Caseware Cloud's own status page at https://status.casewarecloud.com. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.
What does "Up" mean?
All tracked Caseware Cloud components are reporting operational. No incidents are currently affecting service.

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