Is Caseware Cloud down?

Last checked 3m ago
Current status
Caseware Cloud is up

No incidents right now.

Official status page: https://status.casewarecloud.com · Polled every 5 minutes · 30 components tracked

Caseware Cloud is operational right now. Last checked 3m ago; the most recent incident resolved 2d ago.

Real-time Caseware Cloud status, recent outages, and incident history — pulled directly from Caseware Cloud's official status page at https://status.casewarecloud.com every 5 minutes. Pingoru tracks 30 Caseware Cloud services and has captured 70 incidents in the last 90 days (98.53% uptime). Get email, Slack, Discord, or webhook alerts the moment Caseware Cloud reports a new incident — free for 5 monitors, no credit card.

Users who monitor Caseware Cloud also follow these Cloud Infrastructure services: Amazon Web Services DigitalOcean Cisco Umbrella Wasabi Vercel Hetzner HashiCorp Egnyte Dyn Genesys Cloud View all 6,000+ providers
Caseware Cloud uptime 98.53% uptime · past 90 days
Mon Wed Fri
JunJulAugSep
Less More

Active incidents 6

  1. Ongoing ● 16h 4m
    Started Sep 18, 2026, 06:02 AM UTC
    SmartSync Cloud Service
    Timeline · 1 update
    • scheduled · Sep 18, 2026, 06:02 AM UTC

      Please note that we will be performing a scheduled maintenance to the Caseware SmartSync Cloud Service in the Asia Pacific region(s), Production Environment. Expected Impact: SmartSync Cloud services will be affected during the maintenance window. Action Required: We recommend that you save your work prior to the start of the maintenance period.

    Latest: Please note that we will be performing a scheduled maintenance to the Caseware SmartSync Cloud Service in the Asia Pacific region(s), Production Environment. Expected Impact: Smart…

  2. Ongoing ● 16h 5m
    Started Sep 18, 2026, 06:01 AM UTC
    SmartSync Cloud ServiceSmartSync Cloud Service
    Timeline · 1 update
    • scheduled · Sep 18, 2026, 06:01 AM UTC

      Please note that we will be performing a scheduled maintenance to the Caseware SmartSync Cloud Service in the Europe region(s), Production Environment. Expected Impact: SmartSync Cloud services will be affected during the maintenance window. Action Required: We recommend that you save your work prior to the start of the maintenance period.

    Latest: Please note that we will be performing a scheduled maintenance to the Caseware SmartSync Cloud Service in the Europe region(s), Production Environment. Expected Impact: SmartSync C…

  3. Ongoing ● 16h 7m
    Started Sep 18, 2026, 06:00 AM UTC
    SmartSync Cloud ServiceSmartSync Cloud Service
    Timeline · 1 update
    • scheduled · Sep 18, 2026, 06:00 AM UTC

      Please note that we will be performing a scheduled maintenance to the Caseware SmartSync Cloud Service in the Canada and United States region(s), Production Environment. Expected Impact: SmartSync Cloud services will be affected during the maintenance window. Action Required: We recommend that you save your work prior to the start of the maintenance period.

    Latest: Please note that we will be performing a scheduled maintenance to the Caseware SmartSync Cloud Service in the Canada and United States region(s), Production Environment. Expected I…

  4. Ongoing ● 7d 16h
    Started Sep 11, 2026, 06:02 AM UTC
    SmartSync Cloud Service
    Timeline · 1 update
    • scheduled · Sep 11, 2026, 06:02 AM UTC

      Please note that we will be performing a scheduled maintenance to the Caseware SmartSync Cloud Service in the Asia Pacific region(s), Production Environment. Expected Impact: SmartSync Cloud services will be affected during the maintenance window. Action Required: We recommend that you save your work prior to the start of the maintenance period.

    Latest: Please note that we will be performing a scheduled maintenance to the Caseware SmartSync Cloud Service in the Asia Pacific region(s), Production Environment. Expected Impact: Smart…

  5. Ongoing ● 7d 16h
    Started Sep 11, 2026, 06:01 AM UTC
    SmartSync Cloud ServiceSmartSync Cloud Service
    Timeline · 1 update
    • scheduled · Sep 11, 2026, 06:01 AM UTC

      Please note that we will be performing a scheduled maintenance to the Caseware SmartSync Cloud Service in the Europe region(s), Production Environment. Expected Impact: SmartSync Cloud services will be affected during the maintenance window. Action Required: We recommend that you save your work prior to the start of the maintenance period.

    Latest: Please note that we will be performing a scheduled maintenance to the Caseware SmartSync Cloud Service in the Europe region(s), Production Environment. Expected Impact: SmartSync C…

+1 more ongoing incidents — sign up free to track them all.

Recent outages & incidents

Past 90 days
  1. Resolved 1h 21m
    Started Sep 17, 2026, 07:17 AM UTC · Resolved Sep 17, 2026, 08:38 AM UTC
    Caseware Cloud Service
    Timeline · 4 updates
    • investigating · Sep 17, 2026, 06:25 AM UTC

      We are experiencing a Degraded Performance of our Caseware Cloud Service in the Europe region(s). Our teams are working to identify the root cause and determine the necessary corrective actions. An update will be provided within the hour. We apologize for any inconvenience.

    • identified · Sep 17, 2026, 07:17 AM UTC

      The has been identified and it is only affecting a portion of the login attempts to Caseware Cloud. Our teams are actively working on remediation efforts to restore service stability. An update will be provided within the hour. We apologize for any inconvenience and appreciate your patience.

    • monitoring · Sep 17, 2026, 07:48 AM UTC

      Caseware Cloud Service has resumed normal activity. We are actively monitoring our systems to ensure that there are no residual issues. We will continue to provide updates as necessary.

    • resolved · Sep 17, 2026, 08:38 AM UTC

      Caseware Cloud Service monitoring has resumed successfully - Incident Resolved. We apologize for any inconvenience.

    Latest: Caseware Cloud Service monitoring has resumed successfully - Incident Resolved. We apologize for any inconvenience.

  2. Resolved 50m
    Started Sep 08, 2026, 06:00 PM UTC · Resolved Sep 08, 2026, 06:51 PM UTC
    Cloud-based Engagement Solutions
    Timeline · 3 updates
    • investigating · Sep 08, 2026, 06:00 PM UTC

      We are currently aware of an issue affecting the Cloud-based Engagement Solutions where users are unable to print to PDF or print to DOCX in Financial Statements and Letters. Our team is actively investigating the issue and working to restore normal access as quickly as possible. We apologize for the disruption and appreciate your patience while we work through this. We will provide a further update once more information is available.

    • monitoring · Sep 08, 2026, 06:24 PM UTC

      Cloud-based Engagement Solutions has resumed normal activity. We are actively monitoring our systems to ensure that there are no residual issues. We will continue to provide updates as necessary.

    • resolved · Sep 08, 2026, 06:51 PM UTC

      Cloud-based Engagement Solutions monitoring has resumed successfully - Incident Resolved. We apologize for any inconvenience.

    Latest: Cloud-based Engagement Solutions monitoring has resumed successfully - Incident Resolved. We apologize for any inconvenience.

  3. Resolved 8d 11h
    Started Sep 04, 2026, 06:02 AM UTC · Resolved Sep 12, 2026, 05:33 PM UTC
    SmartSync Cloud Service
    Timeline · 3 updates
    • scheduled · Sep 04, 2026, 06:02 AM UTC

      Please note that we will be performing a scheduled maintenance to the Caseware SmartSync Cloud Service in the Asia Pacific region(s), Production Environment. Expected Impact: SmartSync Cloud services will be affected during the maintenance window. Action Required: We recommend that you save your work prior to the start of the maintenance period.

    • scheduled · Sep 12, 2026, 04:01 PM UTC

      Maintenance will begin as scheduled in 60 minutes.

    • in progress · Sep 12, 2026, 05:01 PM UTC

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    Latest: Scheduled maintenance is currently in progress. We will provide updates as necessary.

  4. Resolved 8d 16h
    Started Sep 04, 2026, 06:01 AM UTC · Resolved Sep 12, 2026, 10:35 PM UTC
    SmartSync Cloud ServiceSmartSync Cloud Service
    Timeline · 3 updates
    • scheduled · Sep 04, 2026, 06:01 AM UTC

      Please note that we will be performing a scheduled maintenance to the Caseware SmartSync Cloud Service in the Europe region(s), Production Environment. Expected Impact: SmartSync Cloud services will be affected during the maintenance window. Action Required: We recommend that you save your work prior to the start of the maintenance period.

    • scheduled · Sep 12, 2026, 09:00 PM UTC

      Maintenance will begin as scheduled in 60 minutes.

    • in progress · Sep 12, 2026, 10:02 PM UTC

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    Latest: Scheduled maintenance is currently in progress. We will provide updates as necessary.

  5. Resolved 8d 1h
    Started Sep 04, 2026, 06:00 AM UTC · Resolved Sep 12, 2026, 07:33 AM UTC
    SmartSync Cloud ServiceSmartSync Cloud Service
    Timeline · 3 updates
    • scheduled · Sep 04, 2026, 06:00 AM UTC

      Please note that we will be performing a scheduled maintenance to the Caseware SmartSync Cloud Service in the Canada and United States region(s), Production Environment. Expected Impact: SmartSync Cloud services will be affected during the maintenance window. Action Required: We recommend that you save your work prior to the start of the maintenance period.

    • scheduled · Sep 12, 2026, 06:01 AM UTC

      Maintenance will begin as scheduled in 60 minutes.

    • in progress · Sep 12, 2026, 07:02 AM UTC

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    Latest: Scheduled maintenance is currently in progress. We will provide updates as necessary.

See the full Caseware Cloud outage history

35 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Caseware Cloud outage history →

Or sign up free to get alerts when Caseware Cloud breaks · 10 free monitors · No credit card

Outage history

Past 90 days · 40 incidents View full outage history →