Caseware Cloud incident
Caseware Cloud Website, Unavailable for All users
Caseware Cloud experienced a minor incident on October 21, 2026 affecting Caseware Cloud Service and Caseware Cloud Service and 1 more component, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 21, 2026, 02:11 PM UTC
We are aware of the PHP2Shell. While Caseware Cloud does not leverage PHP we are confident our platforms and systems are not affected, our team performing a comprehensive review to ensure the protection of systems and data. As part of this response, some documentation pages may temporarily be taken offline while our Engineering and Security teams complete remediation. During this time, you may be unable to access some documentation content. Impact: Documentation pages only. The Caseware Cloud application and your data are not affected. We apologize for the inconvenience and will post an update as soon as we have more information.