Caseware Cloud incident

Cloud-based Engagement Solutions, Partial Outage for United States users

Resolved after 54 minutes, affecting Cloud-based Engagement Solutions, on October 28, 2026.

resolved Oct 28, 2026, 02:59 PM UTC

DAS forms monitoring has resumed successfully - Incident Resolved. We apologize for any inconvenience.

Started
Oct 28, 2026, 02:04 PM UTC
Resolved
Oct 28, 2026, 02:59 PM UTC
Duration
54m
Detected by Pingoru
Oct 28, 2026, 02:04 PM UTC

Affected components

Cloud-based Engagement Solutions

Update timeline

  1. investigating Oct 28, 2026, 02:04 PM UTC

    We are investigating an issue affecting DAS Forms that are not loading properly. Our teams are actively working, and implementing the necessary corrective actions. An update will be provided within the hour.

  2. monitoring Oct 28, 2026, 02:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 28, 2026, 02:59 PM UTC

    DAS forms monitoring has resumed successfully - Incident Resolved. We apologize for any inconvenience.

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