BuildingLink incident

Service Interruption - Event Log - Labels Are Printing Out of Order

Minor Resolved View vendor source →

BuildingLink experienced a minor incident on August 28, 2025 affecting Management Portal and Resident Portal, lasting 20d 6h. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2025, 01:00 PM UTC
Resolved
Sep 17, 2025, 07:01 PM UTC
Duration
20d 6h
Detected by Pingoru
Aug 28, 2025, 01:00 PM UTC

Affected components

Management PortalResident Portal

Update timeline

  1. investigating Aug 28, 2025, 01:00 PM UTC

    We have received reports of site performance issues resulting labels printing out of order. Our team is actively investigating and will resolve this issue as soon as possible. EN COURS D'INVESTIGATION : Nous avons reçu des rapports signalant des problèmes de performance du site entraînant l’impression des étiquettes dans le mauvais ordre. Notre équipe enquête activement et résoudra ce problème dès que possible. INVESTIGANDO: Hemos recibido informes de problemas de rendimiento del sitio que están provocando que las etiquetas se impriman fuera de orden. Nuestro equipo está investigando activamente y resolverá este problema lo antes posible.

  2. resolved Sep 17, 2025, 07:01 PM UTC

    This incident has been resolved.