BuildingLink experienced a minor incident on August 26, 2026 affecting Management Portal and Resident Portal, lasting 3h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 26, 2026, 06:41 PM UTC
We have received reports of an Autodialer performance issue. At this time the Autodialer feature is not properly functioning. Our team is actively investigating and will resolve this issue as soon as possible. EN COURS D'INVESTIGATION : Nous avons reçu des signalements concernant un problème de performance du système de numérotation automatique. Actuellement, ce système ne fonctionne pas correctement. Notre équipe enquête activement et résoudra ce problème dans les plus brefs délais. INVESTIGANDO: Hemos recibido informes sobre un problema de rendimiento en el marcador automático. En este momento, el marcador automático no funciona correctamente. Nuestro equipo está investigando activamente la situación y resolverá el problema lo antes posible.
- monitoring Aug 26, 2026, 08:23 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 26, 2026, 09:01 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 26, 2026, 10:00 PM UTC
This incident has been resolved.