BuildingLink incident

Issue Reported - Shift Log Not Loading

Minor Resolved View vendor source →

BuildingLink experienced a minor incident on September 22, 2026 affecting Management Portal, lasting 3h 38m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2026, 07:59 PM UTC
Resolved
Sep 22, 2026, 11:38 PM UTC
Duration
3h 38m
Detected by Pingoru
Sep 22, 2026, 07:59 PM UTC

Affected components

Management Portal

Update timeline

  1. investigating Sep 22, 2026, 07:59 PM UTC

    We have received reports of site performance issues resulting in Shift Log pages not loading. Our team is actively investigating and will resolve this issue as soon as possible. During this time, if you have already logged into the GEO mobile app, you can continue to use it, and data will sync when site performance is restored to normal. EN COURS D'INVESTIGATION : Nous avons reçu des rapports de problèmes de performance du site entraînant le non-chargement des pages du journal de bord des quarts. Notre équipe enquête activement et résoudra ce problème dès que possible. Pendant ce temps, si vous vous êtes déjà connecté à l'application mobile GEO, vous pouvez continuer à l'utiliser et les données se synchroniseront lorsque les performances du site seront rétablies à la normale. INVESTIGANDO: Hemos recibido informes de problemas de rendimiento del sitio que resultan en la no carga de las páginas del Registro de Turnos. Nuestro equipo está investigando activamente y resolverá este problema lo antes posible. Durante este tiempo, si ya ha iniciado sesión en la aplicación móvil GEO, puede seguir usándola y los datos se sincronizarán cuando el rendimiento del sitio se restablezca a la normalidad.

  2. identified Sep 22, 2026, 08:57 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 22, 2026, 09:20 PM UTC

    A fix has been implemented and we are monitoring the results. Un correctif a été mis en place et nous surveillons les résultats. Se ha implementado una solución y estamos monitoreando los resultados.

  4. resolved Sep 22, 2026, 11:38 PM UTC

    This incident has been resolved.