BuildingLink incident

Service Interruption - Maintenance - Recurring Tasks Not Populating

Minor Resolved View vendor source →

BuildingLink experienced a minor incident on March 9, 2026 affecting Management Portal and Resident Portal, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2026, 01:50 PM UTC
Resolved
Mar 10, 2026, 02:10 PM UTC
Duration
1d
Detected by Pingoru
Mar 09, 2026, 01:50 PM UTC

Affected components

Management PortalResident Portal

Update timeline

  1. investigating Mar 09, 2026, 01:50 PM UTC

    We have received reports of site performance issues resulting in recurring tasks not populating maintenance requests. Our team is actively investigating and will resolve this issue as soon as possible. EN COURS D'INVESTIGATION : Nous avons reçu des signalements de problèmes de performance du site entraînant l’absence de création de demandes de maintenance à partir des tâches récurrentes. Notre équipe enquête activement sur ce problème et le résoudra dès que possible. INVESTIGANDO: Hemos recibido informes de problemas de rendimiento del sitio que están causando que las tareas recurrentes no generen solicitudes de mantenimiento. Nuestro equipo está investigando activamente y resolverá este problema lo antes posible.

  2. resolved Mar 10, 2026, 02:10 PM UTC

    This incident has been resolved.