BuildingLink incident

Service Interruption - Slow Loading/Server Errors

Minor Resolved View vendor source →

BuildingLink experienced a minor incident on February 17, 2026 affecting Management Portal and Resident Portal, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2026, 09:33 PM UTC
Resolved
Feb 17, 2026, 09:36 PM UTC
Duration
2m
Detected by Pingoru
Feb 17, 2026, 09:33 PM UTC

Affected components

Management PortalResident Portal

Update timeline

  1. investigating Feb 17, 2026, 09:33 PM UTC

    We have received reports of site performance issues resulting in server errors and/or pages not loading. Our team is actively investigating and will resolve this issue as soon as possible. EN COURS D'INVESTIGATION : Nous avons reçu des rapports faisant état de problèmes de performance du site entraînant des erreurs de serveur et/ou des pages ne se chargeant pas. Notre équipe enquête activement et résoudra ce problème dès que possible. INVESTIGANDO: Hemos recibido informes sobre problemas de rendimiento del sitio que resultan en errores del servidor y/o en que las páginas no se cargan. Nuestro equipo está investigando activamente y resolverá este problema lo antes posible.

  2. resolved Feb 17, 2026, 09:36 PM UTC

    This incident has been resolved.