BuildingLink incident
Service Interruption - Front Desk Instructions Not Loading in Unit Overview
BuildingLink experienced a minor incident on March 10, 2026 affecting Management Portal and Resident Portal, lasting 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 10, 2026, 02:02 PM UTC
We have received reports of site performance issues resulting in Front Desk Instructions not loading in the unit overview. Our team is actively investigating and will resolve this issue as soon as possible. In the meantime, you can access Front Desk Instructions via Front Desk > Instructions. EN COURS D'INVESTIGATION : Nous avons reçu des signalements de problèmes de performance du site entraînant le non-chargement des instructions du Front Desk dans l’aperçu de l’unité. Notre équipe enquête activement sur ce problème et le résoudra dès que possible. En attendant, vous pouvez accéder aux instructions du Front Desk via Front Desk > Instructions. INVESTIGANDO: Hemos recibido informes de problemas de rendimiento del sitio que están provocando que las instrucciones de Front Desk no se carguen en la vista general de la unidad. Nuestro equipo está investigando activamente este problema y lo resolverá lo antes posible. Mientras tanto, puede acceder a las instrucciones de Front Desk a través de Front Desk > Instructions.
- resolved Mar 10, 2026, 04:02 PM UTC
This incident has been resolved.